Health literacy and patient safety: Help patients understand


This video is part of a health literacy educational toolkit developed by the American Medical Association Foundation. For more information about their health literacy resources, visit

  1. KDF Kdf says

    I had a panic attack the first time i went to the dr as an adult allllll by myself. Before my mom was always with me and filled out the forms and asked the right questions. The nurse doing my pre check stuff noticed and sorta calmed me down. The nurse stayed when the dr examined me and explained every single thing they did and everything they gave me for my illness. They had great training. So maybe medical folk are aware now so these kind of things happen less often.

  2. KDF Kdf says

    This happened to my neighbor. She swole up from fluid around her heart cuz neither she or her husband reading well. She was not taking her medicine correctly. My neighbor was in and out of the emergency room. Her daughter finally figured it out. The swelling went down and her heart functioned better. Now She hasn’t been to the doctor expect for regular appts.

  3. Aleshanation says

    I'm very lucky to have a high level of reading comprehension, I had no idea this was happening and this is so dangerous. Very eye-opening and crucial for all new medical assistants and nurses to see.

  4. Sarah Lowe says

    Is that Whoopi Goldberg

  5. Tucher97 says

    This is a great training video but just know that its outdated but it is not a "bad stepping stone" however do know that there are people who are willfully ignorant, my solution for them, don't bother, yes its harsh but if the person won't make an effort for their own health why waste effort instead of using the effort on someone who values a life

  6. great blue says

    Even people without "literacy problems" could have just as much trouble understanding

  7. Penny O says

    Let's be careful to not blame our patients.  Our whole system is set up to benefit the wealthy and to handicap the poor.

  8. cody ward says


  9. David Stanghellini says

    Thank you for this video. I have used it in the past for my Medical Surgical Students. I recently rediscovered it and now share it with my Nursing Basics students. Incredibly informative for students because it gives the patients' perspective. My nursing students are acquiring lots of great knowledge and they need to understand that just because they have this knowledge doesn't mean their patients have the same. So important for doctors and nurses to appreciate the need to explain their actions and treatments in ways a non-medical/nursing person can understand.

  10. Amanda King says

    I can’t find the info for this on the website — anyone know the direct link?

  11. DeanTo TheRescue says

    Rockefeller paid Abraham Flexner to visit all the medical schools in the US at that time. He released the so-called “Flexner Report” in 1910, which called for the standardization of medical education and concluded there were too many doctors and medical schools in America. Rockefeller then used his control of the media to generate public outcry at the findings of the report – which, by means of the classic elite strategy of “Problem, Reaction, Solution” as David Icke calls it, ultimately led Congress to declare the AMA (American Medical Association) the only body with the right to grant medical school licenses in the United States. This suited Rockefeller perfectly – he then used the AMA (which may be better called to the American Murder Association due their widespread use and endorsement of toxic vaccines, drugs, chemotherapy and radiation) to compel the Government destroy the natural competition, which it did through regulating medical schools.

  12. Mark Williams says

    Yes, these are real patients with true stories.

  13. S Adam Anderson says

    set up video. Real patients? Maybe, maybe not. How is this eye opening? I'm guessing most here have to watch for school. These folks are bus drivers and maintenance worker. Maybe reading wasn't important to them but sure as hell seems to important here! So I don't know if its a joke or not, but seeing a lot of misspelled words and incorrect tenses. Oh man.

  14. friendly neighborhood SpaceCowboy says

    doesn't the narrator sound kind of like Cyrus 'The Virus' Grissom

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  16. Lauren says

    Excellent video!!

  17. binal patel says

    this is the video

  18. Jennifer Rebecca says

    Powerful video, very saddening to think so many people go through this and are so ashamed to speak up. This is why we have to speak for them and be sure they understand their care and medications and that their questions are answered! In nursing school this was also common, the instructors spoke and so often we later "googled" what they were talking about so that we wouldn't feel stupid.

  19. Christiana Akatugba says

    I am amazed. I am a foreign trained nurse and my background required to teach our pt's population as it is on this video. From now on I will not just assumed because the pt verbalized understanding that he or she really do until I get a teach-back feedback from the pt.

  20. Penney McNutt says

    Excellent, informative video! I think ALL nurses and physicians should be required to watch this video before providing care to patients. I'm working on an MSN in education. I would LOVE to work for a large medical group after graduation as their "health literacy nurse educator."

  21. LoseBellyFatFast says

    awesome video. Amazing work. learnt a lot from this video.

  22. Barno Zaitkhanova says

    Nice video, very informative.  Too bad Dr. Alvarez was convicted of child porn.  That's totally unexpected.

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